Answers to the questions we hear most often.

A typical residential roof inspection takes 30 to 45 minutes on site, plus 48 hours for the PDF report. Commercial roofs take 45 to 90 minutes on site depending on size, with 72-hour reports for large properties.

For visual documentation, yes — and in many cases more thorough, because a drone captures every section of the roof at consistent resolution and lighting. A drone inspection cannot replace a physical probe for membrane thickness or a cut-test for substrate moisture — those require hands on the roof. For 90%+ of visual documentation needs, drone imagery is the better tool. Note: we capture and document; your roofer or engineer interprets what the imagery shows.

No permit is required for the property owner. The drone operator must hold an FAA Part 107 Remote Pilot Certificate and obtain airspace authorization through the FAA's LAANC system where the airspace requires it. Vantage Drone Co. handles all airspace authorization as part of every job.

A PDF report with cover page, site overview imagery, elevation views, detailed close-up imagery of every area of interest, plain-language captions describing what the imagery shows, and metadata (date, time, geotag) on every shot. Reports are formatted for direct inclusion in an insurance claim, reserve study, or contractor scope of work, but the interpretation and recommendations are made by your roofer, engineer, or adjuster, not by us.

Our commitment is 72 hours for pre-booked retainer clients; faster in many cases. For adjusters, restoration contractors, and property managers with recurring need, we offer retainers with guaranteed response windows.

Yes. Vantage Drone Co. carries $1M aviation liability coverage through a commercial drone insurance policy. Per-job additional-insured certificates are available on request for GCs, property managers, and institutional clients.

Yes, insurance adjusters and public adjusters are one of our core client categories. Our reports are formatted to drop directly into a claim file and built specifically for claim-grade scene documentation.

Thermal inspection is not currently part of our service menu. We're focused on visual inspection work for now. When thermal is added, it will be announced here.

Eastern Massachusetts end to end — Worcester and central Mass, MetroWest, Greater Boston, the North Shore, the South Shore, and Cape Cod. Nantucket and Martha's Vineyard on a premium-project basis.

We fly a current-generation DJI inspection platform with dual-camera payload (wide + zoom), 45+ minute flight time, LiDAR obstacle avoidance, and an upward-tilting gimbal for undersides and overhangs. Specific model details are available on request.

Use the contact page or call directly. We respond inside one business day with a quote, a turnaround commitment, and a proposed flight date.

No — and we are clear about that boundary. Vantage Drone Co. is a drone imaging and documentation service. We are not licensed roofers, engineers, home inspectors, or insurance adjusters. We capture comprehensive imagery and deliver an organized PDF; you (or your roofer, engineer, or adjuster) make the call on repair scope, structural condition, or claim value. That separation is intentional — it keeps our documentation defensible and keeps your professionals making the professional calls.